Good communications is the heart of any successful business relationship. We developed a Customer Service program that makes it easy for you to get answers without having to waste time on hold as you are transferred from one person to another. Every customer at Sun Glo Plating is assigned a Customer Service Representative who becomes familiar with your needs and is responsible for assuring that we live up to your expectations.
Your CSR can help with billing problems, check on order status, expedite production, arrange special handling, follow-up on quotes, schedule a pick-up or delivery and answer most questions about pricing and processes. And if they can’t give you an answer right away and need to check with someone else, your CSR will get back to you as soon as possible. We realize we have to earn your business everyday. That is why we go out of our way to keep communication with us as easy as possible.request a quote